AT-One Group (“AT-One”, “we”, “our”, or “us”) is committed to protecting your personal information and ensuring transparency in how it is collected, used, and safeguarded.

Scope & Purpose

This Privacy Policy applies to all personal data collected through our website, digital platforms, and associated services. The content on this website is presented for informational purposes only and does not constitute a legal offering.

Information We Collect

• Direct Input: Details submitted via website forms (e.g. enquiry, brochure download, site-visit scheduling).
• Email Interactions: Information shared through email communication or campaigns.
• Third-Party Platforms: Data received from social media, lead-generation partners, or affiliates.
• Operational Partners: Information collected via channel partners, brokers, or other service providers.

How We Use Your Data

• Responding to enquiries and communication.
• Sharing brochures, offers, and project updates.
• Running marketing campaigns across digital, social, and email channels.
• Enhancing customer experience and website performance.
• Co-ordinating with trusted vendors for operational purposes.

We do not sell your data. Sharing is limited to service delivery, compliance, or operational requirements.

Consent & User Rights

We seek voluntary consent before collecting or processing data. Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:

• Access, correct, or delete your data.
• Withdraw or restrict consent.
• Request data portability.

Requests can be sent to mail@at-one.com.

Data Retention & Security

• Data is retained only for as long as necessary.
• Secure deletion protocols are applied once data is no longer required.
• Safeguards include encryption, firewalls, secure storage, and periodic audits.

Data Breach Notification

In the event of a significant breach:

• We will notify the Data Protection Board of India (DPBI) within 72 hours.
• Affected users will also be informed if their rights or safety are at risk.

Children’s Data

We do not knowingly collect personal data from children under 13 years of age without verified parental consent.